Privacy Policy

Privacy Policy

Last updated: 24 May 2018

At European Virtual Office, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when using our website and services.

1. Information We Collect

When you interact with our website or use our services, we may collect:

• Contact details: name, email address, phone number, mailing address

• Billing information: payment method, billing address, tax/VAT number

• Service details: selected virtual office package, call forwarding preferences, SIM card number, WhatsApp number (if provided)

• Technical information: IP address, browser type, and cookies (see section 5)

2. How We Use Your Information

We process your personal data to:

• Provide and manage your virtual office service

• Process payments and issue invoices

• Communicate with you about your account or orders

• Send service updates, renewal reminders, or important notices

• Comply with legal and tax obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share your data only with:

• Service providers who assist with billing, call forwarding, mail handling, or IT services

• Payment processors (e.g., Stripe, PayPal)

• Legal authorities if required by law

All partners are bound by confidentiality agreements and GDPR compliance.

4. Data Retention

We keep your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, and to comply with legal or tax requirements.

5. Cookies and Tracking

Our website uses cookies to:

• Improve website functionality

• Analyze traffic and usage patterns

• Remember your preferences

You can control cookies through your browser settings.

6. Your Rights (GDPR)

You have the right to:

• Access, update, or correct your personal data

• Request deletion of your data

• Object to certain types of processing

• Request a copy of your data in a portable format

To exercise these rights, contact us at: privacy @ europeanvirtualoffice.com

7. Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

European Virtual Office
Email: privacy @ europeanvirtualoffice.com
Address: Apartado 23202, Pombal
Phone: +351 912820125